Frequently Asked Questions
Stuff you wanted to know, so you asked. Several times.
- How much do you charge?
A reasonable fee.
- Can you give me a ballpark?
- If I tell you the year/make/model of my bike, give you the pickup and delivery addresses and tell you a good time when I could meet you at the bike, can you make me a quote?
- Can I get a discount?
Sure! Just tell me how far you’d like to push your bike.
- Is your price negotiable?
- Why not?
Because I am unable to negotiate the price of gas, insurance, licensing, taxes, equipment, maintenance, and most other items.
- Why are you so expensive?
Because rent ain’t cheap and I gotta eat.
- Why are you so affordable?
Not trying to make a killing, just trying to make a living.
- What payment methods do you accept?
Cash or credit/debit cards. If you’re paying cash, please keep in mind that I don’t carry change.
- Do you accept tips?
Always appreciated, never expected.
- Are you licensed and insured?
Yes. I am a licensed vehicle transporter with motor cargo insurance up to $100,000.
- Do you work with AAA?
Although I cannot bill AAA directly, you can pay me out-of-pocket and submit your receipt for reimbursement if they are unable to get a truck to you. AAA and several other roadside assistance programs require a specific kind of insurance called “on hook insurance”. This coverage is only available on tow trucks and is not available for my vehicle. And I don’t want a tow truck.
- Can you bill my insurance company?
In most cases, as long as I am dispatched by the claims agent, I can submit a bill to them directly for payment. You can usually request Lowside specifically. If I am unable to bill directly, I always provide a receipt with all of the information required by the insurance companies in order for them to reimburse you.
- What do you ride?
I have a 2000 Moto Guzzi V11 Sport, a 2004 Suzuki DRZ 400, and a 2006 Suzuki SV650 track bike.
- Can you come pick up this bike? I don't know whose it is and it's been here forever!
I do not pickup bikes for impound. If there is an unwanted vehicle that hasn’t been moved in a while, you can call parking enforcement or the police if you think it might be stolen.
- Can you pick up a bike with the steering locked?
Unfortunately, no. I use a trailer to transport bikes and the bike needs to be able to roll in order for me to load it.
- How far do you go to pick up bikes?
It depends on the time of year and my schedule at the time. As most of my customers schedule appointments, I am sometimes booked up and unable to assist a stranded rider. I will do my best to re-arrange my schedule to help you out, or refer to you to another service. As far as transport, I can pickup or drop off anywhere in Washington state. Because my rates are geared more towards short haul trips, it can be expensive for a long distance tow. For these situations, I can refer you to another service that may be more economical.
- What bike do you tow most often?
Probably Kawasaki Ninja 250s. Not necessarily because they are unreliable, but because there are so many of them and they are a popular bike for new riders who are learning about what happens in the spring when you don’t ride all winter.
- How did you get the idea to start this business?
Before moving to Seattle in 2004, I lived in San Francisco. In my time there as a rider I learned about a service called CC Rider Tow which was every shop’s suggestion for motorcycle towing. I never had to use him, but I knew he was there. Later, in Seattle I was in a situation where I needed to move a bike that was not running. I didn’t want to call a tow truck because I had no idea how they would treat my bike and I knew it would be very expensive. In the end, I was able to borrow a truck from a friend, but it made me realize that the motorcycle towing option that existed in San Francisco did not exist here in Seattle. I decided to start the business myself. I called up Mark from CC Rider Tow and he shared the wisdom he gained from years of experience. He deserves a lot of credit for what he provides to the motorcycle community of San Francisco and the help he provided me in starting my business.
- Can you pick up my bike if I'm not there?
As a licensed vehicle transporter I need the owner’s permission to pickup a bike so, in most cases, no.
- What does "T & A" stand for?
Transport and Assistance. Also, Tasteful and Appropriate.
- Are you a mobile mechanic?
I do not offer any maintenance or repair services.
- Do you repair tires?
If you are stranded with a flat I am happy to bring you to a shop of your choice, but I do not repair tires.
- My bike needs work. Where should I bring it?
Based on what bike you have and where you are located, I am happy to provide a referral to a shop in the greater Seattle area. These are based on who works on the type of bike you have and who is closest to you. I do not receive any money from shops to suggest or promote their services.
- What shop do you work for?
I work for myself and for you.
- How can you be so skinny and live so phat?
You know why? Cause I’m the maestro.